Privacy Policy
Last updated: 2026-05-01
1. Information We Collect
We collect personal information you provide directly, such as your name, email address, phone number, and property details when you submit an enquiry. We also collect limited technical data automatically, including IP address, browser type, and usage data.
2. How We Use Your Information
We use your information to respond to enquiries, provide our services, manage property-related interactions, improve our website, and comply with legal obligations. We may send marketing communications where you have given consent.
3. Legal Basis for Processing
We process your personal data based on legitimate interest, contractual necessity, legal obligations, or your consent where required.
4. Information Sharing
We do not sell or rent your personal data. We may share information with trusted third-party providers who support our operations, including hosting, analytics, and communication services, under strict confidentiality obligations.
5. Cookies
We use cookies to improve website functionality and user experience. You can manage cookie preferences through your browser settings. Essential cookies are required for core website functionality.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, and operational requirements.
8. Your Rights
Under applicable data protection laws, you have the right to access, correct, delete, restrict, or transfer your personal data. You may also withdraw consent and lodge a complaint with a supervisory authority.
9. International Transfers
Where necessary, your data may be processed outside the UK or EEA. In such cases, we ensure appropriate safeguards are in place.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page with a revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal data, you can contact us at: 32 High Holborn, London, WC1V 6XE, United Kingdom